I build open-source software for the telecommunication/real-time comms space; most notably drachtio (SIP server) and jambonz (CPaaS).
Can flashy new entrants upstage the tech giants? · The emergence of AI and Large Language Models (LLMs) onto the tech landscape promises to reshape...
Using AI to predict the turn of conversation · Yes, we can talk to AI. Connecting a speech driven interface to AI is easy. But crafting a conversational...
Overview Being able to prioritize incoming calls based on its “importance” is an essential feature in many business scenarios. For example, the most...
Take your jambonz monitoring to the next level · jambonz comes with a great set of observability tools out of the box: a grafana dashboard displaying...
3 Things they can do to fix it · It might seem that we're in a golden age of deploying speech technology into contact centers. You'd be forgiven for...
Overview This article describes how to build a jambonz image on GCP using packer and then deploy a VM using terraform. To follow along the example...
